Since welcoming all the students back in September, the whole school community has adapted to the protective measures we developed in consultation with Surrey Council. 

We continue to assess our procedures as the advice from Government and Public Health England develops, so that we can keep our students and staff safe. Please find below details of our current COVID-19 operational plan. 

Family Liaison

Caroline is our Family Link Co-ordinator at Clifton Hill School. She has worked at Clifton Hill for over 20 years as a senior teaching assistant and fundraising officer. Our Family Support Worker provides a link between school and home, offering support and guidance to our families, to ensure that we are all working together to achieve the best outcome for our students.

Caroline is here to help parents with any worries they may have regarding their child’s development, from education to their personal and emotional development and everything else in-between. She may not always know the answer to your questions but will work with you to help to find the best possible solutions and services for you to access. She is also here as someone to listen or have a chat with if you need it.

Caroline works closely with our SENDco, School Nursing Team and local services to offer coffee mornings, parent forums and training opportunities on topics such as toilet training, accessing social care support, transitioning into adulthood and managing difficult behaviours. You can contact Caroline on

Free School Meals

School meals are available at a cost of £2.65 per day. Ethical, medical and religious dietary needs must be advised to the school at the start of each academic year. Students whose parents/carers are in receipt of certain benefits (or older students who receive benefits in their own right) are entitled to free School meals. Please contact the school if you think you may be eligible,  even if your child prefers to bring a  packed lunch from home,  as the school receives additional funding for every student that is eligible, even if the meal is not taken.

Face to Face Coffee Mornings

What is Face2Face?

Face2Face offers support to parents and carers who have a child or young person with additional needs and/or a disability.

Face2Face Befriending

Being a parent carer can be challenging and sometimes it can feel isolating and like you are the only one going through this.

Face2Face volunteer befrienders are parent carers themselves who have completed a training programme to enable them to offer emotional support to others. Our befrienders offer a listening ear at any stage when feelings become overwhelming and it is difficult to talk to people around you.

Befriending is a completely free service which can last for 1 session or up to 12 months and it is very flexible to suit the needs of you and your family. If you think you may be interested or would like to find out more please contact the Face2Face Co-ordinator.

Face2Face Coffee Mornings

Face2Face run regular coffee mornings at Clifton Hill which are an informal opportunity for Clifton Hill parents and carers to come and meet each other in a relaxed and friendly environment and share experiences over a coffee.

Different speakers and special needs community groups attend these meetings over the year. These supporters are carefully selected to match the needs of parents indicated in the school’s annual needs and training survey.

Please visit the Calendar for details of forthcoming Coffee Mornings

Your Face2Face Co-ordinator is Sandhya Gulati, telephone 01737 229230. She is based at the YMCA Sovereign Centre, Slipshatch Road, Reigate RH2 8HA.


Clifton Hill School is committed to keeping students safe from the potential harmful elements of ICT, whilst being able to maximise its benefits to learning. The eSafety Policy is part of the School Development Plan and relates to other policies including those for ICT, bullying and for child protection.

Our eSafety Policy has been written by the school, building on best practice and government guidance. It has been agreed by the senior leadership team and approved by governors. The eSafety Policy and its implementation will be reviewed annually.

For further information about Internet Safety, please visit the Think You Know website and this article on cyberbullying.

Sleep Counselling

Surrey Council has committed to supporting families with children with additional needs to improve their sleep habits by investing in training a variety of professionals to become registered Sleep Counsellors. One of our teachers here at Clifton Hill has attended the 5 day training with Sleep Scotland and is working to support families within our school with issues such as difficulty settling, frequent waking through the night or rising very early in the morning. Regular sleep hygiene sessions are offered throughout the academic year, which discuss the different practices and habits that are necessary to have a good night’s sleep. The counsellor will also be able to help families on an individual basis for those presenting with more complex sleeping difficulties. We hope that by providing this service we will not only be improving the mental and physical well-being our students, but of their whole family.

Parents/carers can contact our sleep counsellor direct. Please note that this service is only available for pupils that are attending Clifton Hill.

Sophie O’Rourke- Walker:

Sleep Scotland now has a Sleep Support Line that families can call to get help and advice if their child is having difficulty sleeping. This service is available to all children aged 18 months-18 years and is completely free of charge. The support line operates Monday-Thursday between the hours of 10am and 4pm but call backs can be arranged out of these hours, and email is also available. Please see their contact details below.
Sleep Support Line: 0800 138 65 65